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Imaging
FAQs
From which
programs can Adobe Acrobat (pdf) files be created?
-PDF files can be made from nearly any Windows, Macintosh,
or DOS program. A short list would include Pagemaker, WordPerfect,
MS Word, CorelDraw, Quark Express, Illustrator, PowerPoint,
Excel, Photoshop, Lotus Smart Suite products.
Is it possible to make searchable pdf files
from my paper copies and still retain the original look of
the documents?
-Yes, technically this is called a pdf file with hidden-text.
Tax forms, contracts, or other legal documents are good candidates
for this type of pdf.
I have thousands of
separate documents. I want to convert them to pdf files and
enable the user to quickly search all of the documents at
one time. Is this possible?
-Absolutely, this is called an index search.
What
is the best way to distribute pdf files?
-There are three primary ways to distribute your pdf files:
CD-ROM, Internet, LAN, Intranet. The most important thing
to consider is the end-user. Some questions are: Do they have
Internet access? Do they need to access and use many documents?
Is security an issue?
How can I make sure the user has Acrobat Reader?
-If the pdf files are distributed on CD-ROM, EdgeTech Document
Services creates a setup that automatically installs the Acrobat
Reader. If the pdf files are accessed via the Internet or
intranet, then a simple link to the Adobe web site would be
in order.
Can an attractive graphical interface be developed
that helps the user navigate to various documents?
-EdgeTech Document Services provides graphical interfaces
for both CD-ROM and the Internet. Your pdf solution does not
need to look like a word processing file!
Who
needs an Acrobat Solution?
-Any organization that needs to distribute or archive documents.
Shredding
FAQs
Where do you service?
EdgeTech will provide services almost everywhere in the 5
counties.
Why use a service when I can shred
myself?
Not only is it less secure, but the math is against you. EdgeTech’s
shredding service is dramatically faster, easier, and less
costly than in-house programs. You can literally spend months
shredding what EdgeTech does in minutes.
Can you shred at my facility?
Yes.
Do you use cross-cut methods?
EdgeTech's shredders work differently than most people are
accustomed to. We have different equipment for different tasks,
but paper is actually torn at the fiber, not cut, which is
more difficult to reconstruct. But the bottom line is this:
EdgeTech puts a security guard in charge of your documents
from the moment they're received until the shredded paper
is prepared for recycling.
Do you recycle paper?
Yes. 100% of our collected materials are recycled by a local
environmental contractor who is greenwise and earth sensitive.
Do you shred non-paper items?
Yes.
Do I have to remove binding, paper clips or staples from my
documents?
No. EdgeTech’s shredding vehicles are all equipped with
mechanisims that can handle almost any form of media material
including binders, paperclips, and CD’s/DVD’s.
How does your service generally work?
While EdgeTech specializes in custom design models, most regular
services work this way: EdgeTech delivers your preferred style
of security containers. A shredding specialist will strategically
place them throughout your location at your discretion. EdgeTech
will empty your security containers on a regular schedule
or on-call. Once your materials are destroyed, you are issued
a Certificate of Destruction.
How much does shredding cost?
Contact us and a shredding specialist will give you a quote
based on your needs.
How is the material stored?
EdgeTech will provide locked office-quality consoles free
of charge. These consoles are located strategically throughout
the office. The material is contained in specially designed
bags within these consoles, and generally only the bonded
agent has the access key; however, in some cases a designated
contact within the organization may also have a key to access
these consoles.
Is the shredding process secure?
Yes. All shredded materials are mixed with other shredded
documents and compacted into a secured environment within
the truck. The contents of the console are gathered by bonded
and insured agents and placed directly into the shredder,
with no transfer of material taking place before the shredding
process.
How can I be guaranteed that my sensitive documents
have been completely destroyed?
All of EdgeTech’s vehicles are equipped with a remote
viewing camera where clients can see the materials actually
being shredded. Our technician will invite you to observe
this process during each pick-up. At the end of every shred,
a Certificate of Destruction is issued to every client assuring
them that their materials have been completely destroyed.
What happens to the paper after it has been shredded?
The destroyed documents, in the form of confetti-sized pieces,
are transported to a recycling facility in a secure container,
where they return to the marketplace in the form of recycled
household and office paper products.
How often does a shredding company come to shred?
This depends on the individual organization and the amount
of sensitive information they produce, and will be determined
prior to service by your organization and the shredding company’s
Sales Representative. Some may require shredding every day,
once a week, once a month, quarterly or even once a year.
We use a recycler for our documents so why would
I need a shredding service?
Recycling services are not designed to provide security. Company
material is stored and transported in its entirety and therefore,
confidential information is open and unsecured.
We have an in-house office shredder so why would I need a
shredding company’s service?
It is much more cost-effective to deal with a shredding company.
Amortization of a shredder, as well as labor, maintenance
and disposal costs are usually much higher than expected -
not to mention the noise, mess and dust produced by an office
shredder and the fact that employees need to separate paper,
remove paper clips and staples, etc.
We store our records so why do we need a shredding
service?
The period of time that business records are stored should
be determined by a retention schedule that takes into consideration
the records’ usefulness to the business as well as legal
requirements. From a risk management perspective, once this
period has passed, the only acceptable way of discarding these
records is to destroy them using a method that ensures complete
destruction. Oftentimes, documenting the exact date and method
used for destruction is not only prudent but a legal requirement.
Who needs shredding services?
Any business that handles customer, employee or company information
should consider a Shredding program. Shredding will help protect
your company and employees from Identity Theft, Government
Fines, Lawsuits, PR Embarrassments, and the Competition. Common
businesses or industries that utilize shredding services are:
 Financial
Institutions
Legal
Firms
Real-estate
Agencies
Healthcare
Industry (Hospitals, Doctors' Offices, etc.)
Universities
Data
Centers
Company
Headquarters
Automotive
Industries
Insurance
Companies
Government
Large
Office Buildings
Research/Testing
Businesses
Tech
Centers
Market
Research Facilities
How does Shredding Minimize the Risk of Identity Theft?
By shredding personal and confidential information, the likelihood
of a criminal overtaking one's identity decreases. Less material
for someone shifting through the garbage looking for private
information means less chances of trouble.
What types of documents should shredded?
Amended Financial Plans, Any Document with Social Security
Numbers, Appointment Books, ATM Receipts, Background Checks,
Badges and IDs, Bank Teller Notes, Banking Documents, Banking
Statements, Bills, Audits Findings, Birth Records, Blue Slips,
Blueprints, Brainstorming Notes, Business Meeting Notes, Calendars,
Call List, Calling Card, Cancelled Checks, Card Applications,
Card Receipts, Checking Accounts, Classroom List, Closing
Documents, Commission Reports, Company Forms, Company Logos,
Confidential Documents, Contracts, Contribution Envelopes,
Contribution Receipts, Copies of Birth Certificates, Copies
of Checks, Copies of Marriage Licenses, Copyrights, Counter
Checks, Coupons, Credit Card Counter Slips, Customer Addresses,
Customer Names, Customer Numbers, Day Timers, Death Records,
Dental Impressions, Discounts, Drafting Documents, Drafts
of Contracts, Drafts of Letters, Drug Screening Reports, Education
Record, Emergency Numbers, Employee Payroll, Employee Records,
Estate Planning, Expense Reports, Expired Directories, Expired
Marketing Materials, Expired Passports, Expired Rubber Stamps,
Expired Special Offers, Expired Travelers Checks, Financial
Reports, Green Bar Records, Hotel Receipt, Human Resource
Records, Incorrect Marketing Collateral, Insurance Data, Internal
Memos, Invoices, IRS Data, Junk Mail, Letters, Litigation,
Loan Documents, Luggage Tags, Magnetic Media, Mailing Labels,
Mailing List, Manuals, Manuscript Drafts, Market Analysis,
Marketing Reports, Marketing Research, Medical Documents,
Medical Records, Microfiche, Motor Vehicle Records, Office
Phone Books, Old Business Cards, Old Check Registers, Old
Checks, Old Deposit Slips, Old Letterhead and Envelopes, Old
Tax Reports, Parking Tickets, Patents, Patient Billing, Patient
Names, Pizza Box Label, Post-It Notes, Pre-Approved Credit
Card Offers, Prescriptions, Profit And Loss Statements, Proposals,
Purchase Orders, R&D Reports, Rental Agreements, Rental
Leases, Rental Receipt, Research Reports, Resumes, Routing
Reports, Sales Call Reports, Sales Documents, Sales Reports,
Saving accounts, Shipping Data, Sign-in Logs, Signatures on
Any Documents, Social Security Numbers, Speeding Tickets,
Strategic Analysis, Supplies Documents, Tax Returns, Telephone
Messages, Timesheets, Toll Receipts, Training Documents, Travel
Offices, Travel Receipts, UPS, FedEx, DSL Boxes, Utilities
Records, Visitor Logs, Voided Checks, Warrantee Registrations,
Wills, X-Rays
What happens to the shredding materials once
inside the shredding truck?
Shredding trucks utilizes one of two processes: pierce and
tear or cross-cut shredding. These processes reduce paper
to small pieces of confetti. The reduced particles of paper
are cut to approximately 5/8”, which provides far greater
security than conventional strip-cut shredders.
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